Last Updated: February 2026
MarketPsych Pte Ltd or any MarketPsych affiliate ("MarketPsych," "we," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains what personal information we collect from users of the MarketPsych website and data platform (collectively, the "Services"), how we use it, and under what circumstances we may disclose it.
MarketPsych is a financial sentiment data and analytics company. Our Services provide institutional clients with access to sentiment data feeds, analytics dashboards, APIs, and related tools. We do not sell consumer products, administer personality tests, or process consumer payment transactions through our website.
If you have any questions or concerns regarding this policy, please contact us at [email protected].
1. Information We Collect
We collect a limited amount of personal information in connection with providing our Services:
We collect a limited amount of personal information in connection with providing our Services:
Account Information
When we set up your account to access our data platform, we collect and store:
When we set up your account to access our data platform, we collect and store:
- Your name
- Your business email address
- Your firm or company name
- A username and password that we assign to you
Newsletter and Contact Form
If you submit your email address through our website contact form or otherwise request to receive our newsletter, we collect your email address and any other information you voluntarily provide (such as your name and firm). We use this information to send you periodic newsletters and updates about MarketPsych products and services. You may unsubscribe from our newsletter at any time by following the unsubscribe instructions included in each email or by contacting us at [email protected].
If you submit your email address through our website contact form or otherwise request to receive our newsletter, we collect your email address and any other information you voluntarily provide (such as your name and firm). We use this information to send you periodic newsletters and updates about MarketPsych products and services. You may unsubscribe from our newsletter at any time by following the unsubscribe instructions included in each email or by contacting us at [email protected].
Automatically Collected Information
When you use our website, our servers automatically collect certain technical information, including:
When you use our website, our servers automatically collect certain technical information, including:
- Your Internet Protocol (IP) address
- Browser type and version
- Pages visited and time spent on each page
- Date and time of access
- Referring website addresses
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
We use the personal information we collect for the following purposes:
- To provide, maintain, and administer your account and access to our data platform
- To communicate with you about your account, including service updates, technical notices, and security alerts
- To respond to your inquiries and provide customer support
- To send you information about product updates, new features, or other MarketPsych services that may be relevant to you (you may opt out of marketing communications at any time)
- To monitor and improve the performance, security, and functionality of our Services
- To comply with applicable legal obligations, enforce our terms of service, and protect the rights, safety, and property of MarketPsych and its users
3. Cookies and Tracking Technologies
We use cookies and similar technologies on our website for the following purposes:
We use cookies and similar technologies on our website for the following purposes:
- To authenticate your session and maintain your login state
- To remember your preferences and settings
- To analyze website usage patterns and improve the user experience
- To detect your approximate location (via IP address) so that we can comply with regional data display regulations
4. Disclosure of Your Personal Information to Third Parties
MarketPsych does not sell, rent, or trade your personal information. We may disclose personal information only in the following circumstances:
MarketPsych does not sell, rent, or trade your personal information. We may disclose personal information only in the following circumstances:
- To affiliated MarketPsych entities for purposes of platform administration and service delivery
- To third-party service providers who assist us in operating our website and platform (e.g., cloud hosting, analytics), subject to contractual obligations to protect your data
- When required by law, regulation, court order, or governmental request, including to meet national security or law enforcement requirements
- To protect the rights, property, or safety of MarketPsych, our users, or the public
- In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in ownership or use of your personal information
5. Data Storage and Security
We store your data on secure servers and use industry-standard security measures, including encryption, access controls, and regular security audits, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
MarketPsych is a global organization and your data may be stored or processed in jurisdictions outside your country of residence. When we transfer personal data from the European Economic Area (EEA) to countries that have not received an adequacy determination from the European Commission, we use appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
We store your data on secure servers and use industry-standard security measures, including encryption, access controls, and regular security audits, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
MarketPsych is a global organization and your data may be stored or processed in jurisdictions outside your country of residence. When we transfer personal data from the European Economic Area (EEA) to countries that have not received an adequacy determination from the European Commission, we use appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services. After our relationship ends, we may retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. If you would like your data deleted, please contact us at [email protected], and we will process your request as soon as reasonably possible.
We retain your personal information for as long as your account is active or as needed to provide our Services. After our relationship ends, we may retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. If you would like your data deleted, please contact us at [email protected], and we will process your request as soon as reasonably possible.
7. Policy Regarding Children
Our Services are designed for institutional and professional use and are not directed at individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected data from a child under 16, we will delete that information promptly. If you believe a child under 16 has provided us personal data, please contact us at [email protected].
Our Services are designed for institutional and professional use and are not directed at individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected data from a child under 16, we will delete that information promptly. If you believe a child under 16 has provided us personal data, please contact us at [email protected].
8. Links to Other Websites
Our website may contain links to third-party websites. MarketPsych is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any website you visit through links on our site.
Our website may contain links to third-party websites. MarketPsych is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any website you visit through links on our site.
9. Your Account Credentials
Your access to the MarketPsych platform is protected by a username and password that we assign to you. Do not share your credentials with anyone. MarketPsych will never ask you for your password via unsolicited phone calls or emails. We are not responsible for any unauthorized access resulting from credentials that have been shared or inadequately protected.
Your access to the MarketPsych platform is protected by a username and password that we assign to you. Do not share your credentials with anyone. MarketPsych will never ask you for your password via unsolicited phone calls or emails. We are not responsible for any unauthorized access resulting from credentials that have been shared or inadequately protected.
10. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
- The right to access -- You may request copies of the personal data we hold about you.
- The right to rectification -- You may request that we correct any inaccurate or incomplete information.
- The right to erasure -- You may request that we delete your personal data, subject to applicable legal requirements.
- The right to restrict processing -- You may request that we limit how we use your personal data.
- The right to object to processing -- You may object to our processing of your personal data in certain circumstances.
- The right to data portability -- You may request that we transfer your data to another organization, or directly to you, where technically feasible.
11. Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. For more information, please see our California Privacy Notice, available on our website.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. For more information, please see our California Privacy Notice, available on our website.
12. Changes to This Privacy Policy
MarketPsych reserves the right to update this Privacy Policy at any time. If we make material changes, we will post the revised policy on our website and update the "Last Updated" date above. We encourage you to review this policy periodically.
MarketPsych reserves the right to update this Privacy Policy at any time. If we make material changes, we will post the revised policy on our website and update the "Last Updated" date above. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
MarketPsych Pte Ltd
160 Robinson Road #14-04
SBF Centre
Singapore 068914
Email: [email protected]
If you have questions about this Privacy Policy, please contact us:
MarketPsych Pte Ltd
160 Robinson Road #14-04
SBF Centre
Singapore 068914
Email: [email protected]